How to Handle a Dispute During an Escrow Transaction
How to Handle a Dispute During an Escrow Transaction
Disputes happen, even with the best systems. Maybe the product wasn’t what was promised, or the service wasn’t delivered fully. That’s where the dispute resolution process in escrow steps in.
At EscrowClass, if a buyer or seller raises a dispute, we freeze the funds temporarily. Both parties are asked to submit evidence — like photos, messages, or contracts.
Our dispute team reviews everything fairly and makes a decision based on the evidence. Funds are then either released to the seller, refunded to the buyer, or a partial settlement is arranged.
Using escrow ensures you have a neutral party looking out for fairness. Without escrow, you’d have to chase courts, police, or lawyers.
To avoid disputes, always be clear in your agreements, provide documentation, and communicate openly. But if issues arise, escrow gives you a trusted process to resolve them.
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